tag:blogger.com,1999:blog-7095061043716694119.post6519927210941375154..comments2023-10-30T06:24:49.560-06:00Comments on The Happy Geek: Customer Disservicehappygeekhttp://www.blogger.com/profile/14554736584093276751noreply@blogger.comBlogger13125tag:blogger.com,1999:blog-7095061043716694119.post-62946244164644939072008-08-28T12:28:00.000-06:002008-08-28T12:28:00.000-06:00Oh ugh. I live in Alberta as well and can totally ...Oh ugh. I live in Alberta as well and can totally relate to your experiences. I have stopped eating out, I hate going somewhere and feeling like a complete burden on the rude wait-staff. argh. <BR/>I came over from JCK's, great guestpost, glad to have stumbled upon you.Mighty Morphin' Mamahttps://www.blogger.com/profile/03244716672872427829noreply@blogger.comtag:blogger.com,1999:blog-7095061043716694119.post-82753731656811683342008-08-27T09:26:00.000-06:002008-08-27T09:26:00.000-06:00I'm going to go with Any Experience with Northwest...I'm going to go with Any Experience with Northwest Airlines. They define bad customer service.Kelly @ Love Wellhttps://www.blogger.com/profile/18037513409301217473noreply@blogger.comtag:blogger.com,1999:blog-7095061043716694119.post-84997118602740526302008-08-25T17:09:00.000-06:002008-08-25T17:09:00.000-06:00I found my way here from Antique Mommy because of ...I found my way here from Antique Mommy because of your hilarious winning comment! <BR/><BR/>I had two of these experiences this weekend. The first was in the Nike Outlet. The sales clerk asked "Credit or Debit?" after he rang me up. It seemed weird, like he thought I couldn't possibly have any real money on me. Imagine his surprise when I said "Cash." and handed him a large bill. He turned a bit red and said "Oh cool."<BR/><BR/>The second was in Old Navy. Let me preface this by saying if I was working there I might be a little surly too, because that place is always a mell of a hess. Anyway, as the customer service rep was ringing up my purchases I noticed that one rang up as significantly more than what was on the ticketed sales price. So I brought it to his attention. He said "Where did you get this?" as if I had put a fake label on it. I told him I got it off a rack in the girls section, which was exactly the truth. He said "Well I think it's mislabeled." Then he called a manager & told him and the manager just kind of shrugged at him & smiled at me. The guy had a chip on his shoulder the rest of the transaction. Even my 13 year old noticed it.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7095061043716694119.post-47529790233340236432008-08-23T15:23:00.000-06:002008-08-23T15:23:00.000-06:00I went to Vancouver recently and (in the touristy ...I went to Vancouver recently and (in the touristy area anyway) every sales person was at least 25 years old and NICE. I was shocked, but I was more shocked that my 16 year old noticed and pointed out that there were not any 'kids' working anywhere we went...I was sad to go home.Kathyhttps://www.blogger.com/profile/14620337045829451530noreply@blogger.comtag:blogger.com,1999:blog-7095061043716694119.post-36110719639207294952008-08-23T00:13:00.000-06:002008-08-23T00:13:00.000-06:00This comment has been removed by a blog administrator.JCKhttps://www.blogger.com/profile/04582581376724478366noreply@blogger.comtag:blogger.com,1999:blog-7095061043716694119.post-81557517285523784372008-08-22T21:15:00.000-06:002008-08-22T21:15:00.000-06:00Once at a local bookstore, the sales clerk tried t...Once at a local bookstore, the sales clerk tried to sell me one of those discount cards that have an annual fee while I checked out. Despite the savings, I cannot bring myself to purchase one of those cards because I don't purchase something just so that I can give them further business. But that's just me.<BR/><BR/>So the sales clerk wouldn't let it go, even though I very politely said (Three! Times!) that I was not interested, but thank you anyways. After the fourth hard sell, I lost it, saying in my best teacher voice, "I SAID no, thank you."<BR/><BR/>He replied, "well, darn (only he didn't say darn), you don't have to be so rude." I said, "excuse me?!?! I am being rude? Not only did you refuse to listen to my reply, you just cursed in front of my four-year-old."<BR/><BR/>And he said yes, it was me being rude, so I smiled and said, "let's allow your manager to decide that." I got my books for free that day, without purchasing the discount card.<BR/><BR/>Moral of the Story: Don't mess with Tonggu Momma. And definitely don't curse in front of my four-year-old.<BR/><BR/>(But I'm really very nice.)a Tonggu Mommahttps://www.blogger.com/profile/02793668358074527237noreply@blogger.comtag:blogger.com,1999:blog-7095061043716694119.post-51901230585320998532008-08-22T19:51:00.000-06:002008-08-22T19:51:00.000-06:00GramGramRecently I entered a local Quilt Shop, and...GramGram<BR/>Recently I entered a local Quilt Shop, and the clerk, who was sewing in the back room, pedal to the metal yelled out at me, If I can help you, just let me know. I yelled back to her, Would there be a better time for me to come back?Gramgramhttps://www.blogger.com/profile/06762044487852355121noreply@blogger.comtag:blogger.com,1999:blog-7095061043716694119.post-24981053356708133262008-08-22T16:36:00.000-06:002008-08-22T16:36:00.000-06:00I still can't believe your customer service storie...I still can't believe your customer service stories. :) Well, I can because we have bad customer service here, too.<BR/><BR/>I can't find your email anywhere. Can you email me? I want to see if you'd like to do a guest post on my blog next week!JCKhttps://www.blogger.com/profile/04582581376724478366noreply@blogger.comtag:blogger.com,1999:blog-7095061043716694119.post-30183980249763400742008-08-22T15:24:00.000-06:002008-08-22T15:24:00.000-06:00I don't know if this is considered customer servic...I don't know if this is considered customer service, since it was at a medical clinic. But I wrote a post about how a lab tech was drawing blood from my one year old's finger and dropped the vial of blood, splashing our clothes. Then she had to start over with the screaming baby. She was crabby the whole time and never even apologized. She just said, "some of that might be on his pants." NICE.Heather of the EOhttps://www.blogger.com/profile/14607422301391841377noreply@blogger.comtag:blogger.com,1999:blog-7095061043716694119.post-28776959125790758452008-08-22T13:04:00.000-06:002008-08-22T13:04:00.000-06:00Nowadays I always simply assume that I am on 'came...Nowadays I always simply assume that I am on 'camera' when I shop. Although not bold enough to moon anyone like some of my more confident relatives I did help some rather 'blazae' clerks the other day. I was doing my picture printing thing in a Big Box Store when I noticed a fellow stick a set of head phones down the front of his pants. I waited until he wasn't looking and told the employees behind the desk, (who had the same visual vantage as me but were engrossed in a chat) that they had just been robbed. The fellow in charge seemed reluctant to believe me, when another customer came around the corner and told him that a fellow was stealing from the store. When the thief set off the detector as he left the dept, security was called. I have been in this location many times before and heard the alarm go off and no one seems to notice. Later, as I finished up my photo order the employee came back loaded down with the booty that the their thief had stuffed in his clothing. If it hadn't been for two shoppers who were bold enough to say something that kid would have made off with a couple hundred dollars worth of stuff.granola_grannyhttps://www.blogger.com/profile/12404140962884374051noreply@blogger.comtag:blogger.com,1999:blog-7095061043716694119.post-55283309523593043222008-08-22T12:39:00.000-06:002008-08-22T12:39:00.000-06:00YES! It's EVERYWHERE!!!! CRAPPY CUSTOMER SERVICE. ...YES! It's EVERYWHERE!!!! CRAPPY CUSTOMER SERVICE. That's why I always go through the self serve till if I can. :-)Middle-Aged Moihttps://www.blogger.com/profile/05687022843803093290noreply@blogger.comtag:blogger.com,1999:blog-7095061043716694119.post-38410399832240097992008-08-22T11:59:00.000-06:002008-08-22T11:59:00.000-06:00I know that I'm getting old when I have a clerk as...I know that I'm getting old when I have a clerk ask me, "Is that all?" I can Old Cranky Millie (the Coop cashier who trained me) beating into my head that I would never ask "Is that all?" as it would sound uncouth and uneducated. I gently respond to them, "Yes, that will be everything." <BR/><BR/>I wonder if everyone notices my gentle education!KnittinChickhttps://www.blogger.com/profile/09107209652303923422noreply@blogger.comtag:blogger.com,1999:blog-7095061043716694119.post-79457126975830283282008-08-22T10:34:00.000-06:002008-08-22T10:34:00.000-06:00San Francisco's, buying a little thingy for my gir...San Francisco's, buying a little thingy for my girls. The sales clerk didn't acknowledge me, didn't name the price she rang in, just pointed to the till display and held out her hand. So I shook it. She looked up startled and said, "no, you gotta pay me", I said "no, you gotta get yerself some manners". She rolled her eyes, sighed a huge sigh that blew the long black bangs off her eye and said "that will be **** please" So I paid her and left.<BR/>It's so freaking annoying that young people are going to jobs just to kill the time and get a pay check and laughing their asses off at the free ride they're getting.Tezhttps://www.blogger.com/profile/04914477611902687408noreply@blogger.com